Frequently Asked Questions

Everything you need to know about shopping with Heroes World.

What is the standard shipping time for my order?

Orders typically process within 1-2 business days. Standard shipping usually takes 3-5 business days domestically, while international shipping may take 7-14 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How can I ensure I am ordering the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Heroes World, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.

Can I track my package after it ships?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to follow your package's journey in real-time.